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Lecture Notes

When we talk about cultural intelligence, we talk about the different components in this intelligence. So in the next four slides, I will review these components. The first is metacognitive cultural intelligence. This is how a person makes sense of intercultural experiences. It reflects the processes that individuals use to acquire and understand cultural knowledge. It really occurs when people make judgement about their own thought process and those of others. So it includes things like thinking ahead before you have any intercultural encounter, checking your assumptions during the encounter and adjusting them as you find one formation or learn something new. This is something that is very difficult to train employees to do. So it's something that is almost innate in individuals.