Cognitive CQ (Knowledge)
A second component is a cognitive cultural intelligence, and this is something that you can learn. This is basically something that you train your employees to have or to increase. It's a person's understanding of how cultures are similar, how they are different, its general knowledge about different cultures, and it includes things like knowing the economic and legal systems of different countries, knowing the norms of how to behave in social interactions. You know, what religious beliefs in different cultures mean, what is considered aesthetic and what's considered not aesthetic. And you know to know different languages or to know the language of the people from the cultures that you work with and so on. And you can watch a small clip, a short clip, of doing business in China to see how you can learn these things pretty easily if you have, you know, enough resources.